Business Systems & Automation Engineer

The role

We are looking for a Business Systems & Automation Engineer to build and improve the internal systems that run our company. This is a highly hands-on role that sits across technology and business operations, with the opportunity to automate workflows across HR, Sales, Marketing, Finance, Operations, Engineering and other functions.

What you will do

• Identify bottlenecks, repetitive work, inefficient processes and sources of human error across the company.
• Work with teams to understand the underlying business problem before deciding what should be automated.
• Design, build, integrate, deploy and maintain internal tools, workflows, dashboards, business systems and AI-powered automations.
• Connect SaaS platforms, APIs, databases and internal systems so information and workflows move reliably end to end.
• Use tools such as n8n, Make, Zapier, HubSpot, Microsoft 365, OpenAI and other SaaS platforms where appropriate, and build custom solutions when existing tools are not enough.
• Automate workflows across lead generation, sales operations, marketing, recruitment, HR, finance, procurement, customer operations, reporting, engineering and product.
• Improve company speed, accuracy, visibility, accountability and scalability through better systems and automation.
• Monitor automation failures, edge cases, data quality, permissions and system reliability.
• Work closely with Product, Engineering, Sales, Marketing, Finance, HR and Operations to turn business problems into practical technical solutions.
• Document systems, integrations, workflows, ownership, permissions and operational controls.
• Keep finding new ways to apply AI and automation to remove unnecessary work and improve how the company operates.

The goal is not to automate everything. The goal is to make the company significantly more efficient by removing unnecessary work, simplifying how work gets done and building better operating methods.

Examples of projects

• Build a lead-to-customer workflow connecting lead generation, qualification, CRM updates, outreach and reporting.
• Automate recruitment workflows from sourcing and candidate tracking through interview coordination, onboarding and reporting.
• Build HR workflows for onboarding, employee records, approvals, reminders and internal accountability.
• Automate finance workflows such as invoices, payments, reconciliation, reporting and alerts.
• Automate marketing workflows across content, SEO, social media, campaign operations and analytics.
• Build leadership dashboards that combine data from multiple systems into useful operational visibility.
• Improve engineering and product workflows through automation, integrations, notifications and internal tooling.
• Build AI assistants and agents that can execute multi-step business workflows with appropriate human oversight.
• Integrate existing SaaS platforms and APIs to eliminate duplicate data entry and disconnected workflows.
• Take a manual process that consumes 20 hours per week and redesign it so that it needs minimal human intervention.

Soft skills

• Strong problem-solving and systems thinking
• Independent, proactive and highly ownership-driven
• Curious and comfortable learning new tools and technologies quickly
• Able to communicate with both technical and non-technical teams
• Strong attention to detail, including edge cases and failure modes
• Willing to challenge inefficient processes and ask why something is done a certain way
• Creative in finding practical ways to improve business operations
• Focused on measurable outcomes rather than simply completing tasks
• Comfortable working with ambiguity and building systems from scratch

Technical skills

• Strong programming and software engineering fundamentals
• Experience with APIs, webhooks, databases, authentication and system integrations
• Hands-on experience with automation platforms such as n8n, Make or Zapier
• Experience integrating SaaS products and working with their APIs
• Ability to build internal tools, automation services, dashboards and business applications
• Experience with AI and LLMs, applied to real business workflows
• Strong understanding of data, spreadsheets, databases and reporting
• Familiarity with cloud platforms, Git, testing, monitoring and deployment
• Ability to judge when to buy, configure, integrate or build a solution
• Experience automating cross-functional business processes
• Experience with platforms such as HubSpot, Microsoft 365, CRM, ERP, HR or finance systems is a plus

Years of experience

2–8 years of relevant experience in software engineering, automation, business systems, solutions engineering, internal tools or a related technical role. We care more about what you have built and the problems you have solved than your job title.

Hiring process

1. Take-home automation challenge
2. Technical and business systems interview
3. Final leadership interview

Why join us

• High ownership and autonomy. You will have a direct impact on how the company operates.
• Company-wide scope. Your work can improve HR, Sales, Marketing, Finance, Operations, Engineering and more.
• Build from scratch. Identify problems, design solutions and take them through implementation.
• Work where software, AI, data, automation and business operations meet.
• Practical systems. Create measurable improvements rather than automation for its own sake.
• Global market. Help build an AI-focused company operating in a global market.